Installation Workmanship Guarantee
Our installation technicians are the best in skills, attitude and workmanship. They'll care for your home and complete the job with speed and precision.
They will wear shoe covers, and/or use drop cloths, clean up when they are finished and take personal responsibility for your satisfaction.
They will not smoke or swear in your home and they are polite and courteous.
If, when they have finished in your home, they have not performed in accordance with these high standards, we'll refund whatever amount of the purchase price you feel to be fair.

Competitive Price Guarantee
We know that anyone can make something cheaper by cutting corners and pricing it for less.
It is important to know what is and is not included in any heating and cooling system you choose for your home.
PPM promises that you cannot find a comparable installation for less or we will pay you a $500.00 bonus over the difference.
All we ask is that your comparison is "apples to apples."

100% Money Back Guarantee
We agree to accept both personal and company responsibility for your 100% complete satisfaction with the materials and the work provided by us and paid for by you, our customer.
During the first year, if you are dissatisfied with the performance of the equipment; our service; our people; or for any reason, we will correct the problem to your satisfaction or we will remove the system that we installed within thirty (30) days of your request and refund the entire contract price.

Maintenance Guarantee
We guarantee that if the equipment we have installed and maintained and is operated in accordance with the manufacturer's operating and maintenance manuals, the system will perform as we have stated and agreed upon.
We have promised a temperature variance of no more 1 degree, plus or minus, at your electronic digital thermostat, whether heating or cooling your home.
If the desired temperature selection is not achieved, we will make any upgrades, modifications or repairs necessary to the installed equipment to reach the desired temperature at no charge to you for a full five years from your date of purchase.

Exclusive Guarantee
We recognize that not every manufactured piece of heating and cooling equipment is 100% perfect, 100% of the time.
Since our customers should expect to receive 100% of the heating and cooling value they've invested in, PPM offers our exclusive guarantee on our Risk Free systems.
Simply stated, should the compressor in your air conditioner fail during the first five years of ownership, or should the heat exchanger on your furnace crack during the first ten years of ownership, we will remove the system and install a completely new one.
We think that you will truly appreciate our commitment to your long-term satisfaction.